Shipping policy
INKCROWN
Last updated: November 10, 2026
At INKCROWN, every order is handled with care. Whether you've selected a physical edition for your collection or a digital edition for immediate reading, we aim to provide a clear and dependable purchasing experience.
1. Physical Book Shipping
Estimated Shipping Time: 6–8 Business Days
Physical book orders have an estimated shipping timeframe of 6–8 business days.
Business days are Monday through Friday, excluding U.S. federal holidays.
Please note that this timeframe refers to shipping, not guaranteed delivery. Actual delivery dates may vary depending on the destination, shipping carrier, weather conditions, and other circumstances outside our reasonable control.
Shipping costs, where applicable, are displayed at checkout before payment.
2. Order Processing
Once your order is placed, it enters our order processing and fulfillment system.
Orders are reviewed and prepared for shipment. You will receive an order confirmation at the email address provided during checkout.
Once your physical book has been dispatched, shipping confirmation and tracking information will be provided when available.
3. Digital Books & Audiobooks
Digital editions are delivered electronically and do not require physical shipping.
After your purchase is processed, access instructions will be sent to the email address associated with your order.
Please ensure that your email address is correct at checkout.
If you experience difficulty receiving or accessing your digital purchase, contact support@inkcrown.com for assistance.
4. Order Tracking
When tracking information is available, it will be emailed to you after your order ships.
Tracking updates are provided by the shipping carrier and may take time to appear after dispatch.
5. Shipping Destinations
Available shipping destinations are determined at checkout.
If your delivery address is not supported, you will be unable to complete shipping to that destination.
International orders may be subject to customs procedures, import duties, and applicable taxes.
Any charges not collected during checkout may be payable to the relevant authorities or delivery provider.
6. Shipping Delays
Although we aim to meet our estimated shipping timeframe, delays may occasionally occur.
If we cannot ship your order within the applicable promised shipping timeframe, we will notify you and provide the option to agree to a revised shipping date or cancel the affected order for a refund, as required by applicable law.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
If you notice an error in your shipping address, contact us as soon as possible.
We will attempt to update your information before dispatch, but changes cannot be guaranteed once an order has entered shipment.
8. Lost, Damaged, or Incorrect Orders
If your physical book arrives damaged, you receive an incorrect edition, or your shipment appears lost, please contact our support team.
Include your order number and a description of the issue.
We will investigate and provide an appropriate resolution, including replacement or refund where applicable.
9. Contact Information
For shipping inquiries, order updates, or digital access assistance:
INKCROWN Customer Support
Email: support@inkcrown.com
Location: Illinois, United States