Refund policy
The Inkcrown 30-Day Book Promise
Last updated: November 10, 2026
Every book deserves a thoughtful buying experience. Our 30-Day Book Promise is designed to make purchasing from INKCROWN straightforward and reassuring.
30-Day Physical Book Returns
You may request a return within 30 days of receiving your physical book.
To qualify for a change-of-mind return, the book must be in its original condition, without significant wear, writing, markings, or damage caused after delivery.
Damaged, Defective, or Incorrect Books
If your book arrives damaged, defective, or different from the edition ordered, contact us.
We will review the issue and arrange an appropriate replacement or refund at no additional cost to you.
Digital Books & Audiobooks
Digital editions are generally not eligible for change-of-mind returns once access has been provided.
However, if a digital purchase is defective, cannot be accessed, or is materially different from its description, we will assist with restoring access, providing a working replacement, or issuing an appropriate refund.
This does not limit any rights available under applicable law.
How to Request a Return
Email support@inkcrown.com within 30 days of physical delivery.
Include your order number, the email address used at checkout, and the reason for your request.
Our team will provide return instructions.
Please do not send items back before receiving return instructions.
Return Shipping
For change-of-mind returns, customers are responsible for return shipping costs.
For verified damaged, defective, or incorrect orders, INKCROWN covers reasonable return shipping costs when a return is required.
Refunds
Once an eligible return is received and inspected, we will notify you of the outcome.
Approved refunds will be issued to the original payment method. The time required for the funds to appear depends on your payment provider.
Cancellations
Orders may be canceled before shipment or digital fulfillment where processing permits.
If an order cannot be fulfilled, we will issue a refund in accordance with applicable law.
Contact
Illinois, United States