Privacy policy
INKCROWN
Last updated: November 10, 2026
At INKCROWN, we value your trust and respect your privacy. We are committed to handling your personal information responsibly and providing transparency about how your information is collected, used, shared, and protected.
This Privacy Policy explains how INKCROWN ("we," "us," or "our") collects and processes personal information when you visit our website, purchase our products, subscribe to our communications, or interact with our services.
Our online store is powered by Shopify, which provides the e-commerce technology used to operate our website.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website, we may collect the following categories of personal information:
Personal and Contact Information
Your name, email address, phone number, billing address, and shipping address.
Order and Payment Information
Products purchased, order history, payment method, transaction details, payment confirmations, and information required to process purchases and refunds.
Payment information is processed through Shopify and applicable payment service providers.
Account Information
Account credentials, preferences, settings, and information associated with your customer account.
Device and Browsing Information
IP address, browser type, device information, website interactions, browsing activity, and information collected through cookies or similar technologies.
Customer Communications
Information you provide when contacting our customer support team, submitting inquiries, or communicating with us.
2. How We Collect Information
We may collect personal information:
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Directly from you when you place an order, create an account, subscribe, or contact us.
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Automatically through website technologies, including cookies and similar tools.
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Through Shopify and service providers supporting our operations.
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From advertising, analytics, and other business partners where applicable.
3. How We Use Your Information
We use personal information for legitimate business purposes, including:
Order Processing and Fulfillment
To process payments, confirm orders, arrange shipping, deliver digital purchases, and manage returns or refunds.
Customer Support
To respond to inquiries, resolve order issues, and provide assistance.
Website Improvement
To understand how customers use our website, improve navigation, and enhance the shopping experience.
Marketing and Communications
To send promotional communications where permitted, including updates about books, collections, and offers.
You may unsubscribe from promotional emails at any time.
Security and Fraud Prevention
To protect customer accounts, detect suspicious activity, prevent fraud, and maintain the security of our services.
Legal Compliance
To comply with applicable laws, respond to lawful requests, and protect our legal rights.
4. How We Share Personal Information
We may share personal information with trusted third parties when reasonably necessary to operate our business.
These may include:
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Shopify, which hosts and supports our online store.
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Payment processors, which facilitate secure transactions.
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Shipping and fulfillment providers, which deliver physical orders.
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Technology and customer support providers, which help operate our services.
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Analytics and advertising partners, which support website measurement and marketing.
Some advertising partners may use information about browsing activity to provide personalized advertising across websites, subject to applicable privacy laws.
We may also disclose information when required by law, when you authorize us to do so, or in connection with a lawful business transfer.
5. Shopify and Your Information
Our store is powered by Shopify.
Shopify collects and processes information to support transactions, website functionality, fraud prevention, and other services.
Certain Shopify features may process information across participating merchants to improve services and personalize experiences.
You can learn more through the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
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Maintain shopping cart functionality.
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Remember customer preferences.
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Support secure checkout.
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Measure website performance.
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Understand browsing activity.
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Support advertising and marketing.
Where required by law, customers may be offered controls for nonessential cookies.
You may also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
7. Personalized Advertising and Privacy Choices
Depending on your location, you may have the right to opt out of the sale or sharing of personal information or its use for targeted advertising.
You can submit applicable requests through our Privacy Choices page.
Where required by applicable law, we also recognize qualifying Global Privacy Control signals.
You can learn more about Global Privacy Control at globalprivacycontrol.org.
8. Data Security
We take reasonable measures to help protect personal information against unauthorized access, disclosure, alteration, and misuse.
Our website uses Shopify's e-commerce infrastructure and associated security features.
However, no online system can guarantee absolute security.
Customers are encouraged to protect their account credentials and avoid sending sensitive payment information through unsecured communications.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
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Complete purchases and provide customer service.
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Maintain customer accounts.
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Comply with tax, accounting, and legal obligations.
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Prevent fraud and resolve disputes.
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Enforce applicable agreements.
Retention periods depend on the nature of the information and applicable legal requirements.
10. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information, including:
Access: Request information about the personal data we maintain.
Correction: Request correction of inaccurate personal information.
Deletion: Request deletion of eligible personal information.
Portability: Request a copy of certain information in a portable format.
Opt-Out: Request exclusion from certain targeted advertising, sale, or sharing practices.
Withdrawal of Consent: Withdraw consent where processing is based on consent.
Objection or Restriction: Request restrictions on certain processing activities where applicable.
These rights may be subject to legal exceptions.
We may need to verify your identity before completing a request.
We will not discriminate against customers for exercising applicable privacy rights.
To submit a privacy request, contact support@inkcrown.com.
11. International Data Transfers
Our service providers may process and store personal information in countries outside your country of residence.
Where required, international transfers are supported by appropriate legal safeguards, including recognized contractual protections.
12. Children's Privacy
Our services are not directed toward children under the age of majority in their jurisdiction.
We do not knowingly collect personal information from children in circumstances prohibited by applicable law.
Parents or guardians who believe a child has provided personal information may contact us to request appropriate action.
13. Third-Party Websites
Our website may contain links to third-party websites or services.
These websites operate under their own privacy policies and practices.
We encourage customers to review those policies before sharing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, business operations, legal requirements, or privacy practices.
Updates will be published on this page with a revised effective date.
Where required by law, we will provide additional notice.
15. Contact Information
For questions about this Privacy Policy, personal information, or privacy rights, please contact:
INKCROWN
Email: support@inkcrown.com
Location: Illinois, United States
For applicable data protection purposes, INKCROWN is the controller of personal information processed through its store, except where another party acts as an independent controller under applicable law.